Privacy Policy

Information Collection

We may collect non-personal information, such as your IP address. The IP address reveals nothing personal about you other than the IP address from which you have accessed our website. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our website, as well as which of our web pages you have accessed.

Additionally, if you communicate with us regarding our website or our services, we will collect any information that you provide to us in any such communication and may contact you. We collect only information that you voluntarily submit to us through an online form, via email or any other method. Specifically, that would include, but is not limited to:

  • Your Name
  • Your Email Address
  • Your Telephone Number(s)
  • Details of Your Accident and/or Injury
  • Personal Health Information (if you so choose)

This site is being monitored by one or more third-party monitoring software(s), and may capture information about your visit that will help us improve the quality of our service. You may control the data being collected from your visit by visiting https://sitespyiq.com through a universal consumer options page located at https://sitespyiq.com/Unsub/unsub.html.

SMS Communications

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

By providing your mobile number and opting in, you consent to receive SMS (text) messages from Bernstein & Associates. Consent is obtained through

  • Website Opt-In: When you provide your phone number on our website, you will be presented with a separate SMS opt-in checkbox. The opt-in labguage is as follows:
    "By checking this box, you are opting in to receive SMS messages from Ed Bernstein & Associates. You may reply STOP at any time to opt out. For assistance, text HELP or visit our website at https://www.edbernstein.com. Message and data rates may apply. Message frequency varies. Visit https://www.edbernstein.com/privacy-policy/ for privacy policy and https://www.edbernstein.com/about-us/terms-and-conditions/ for Terms of Service."
  • Other Forms of Communication: If you provide your phone number through other means (e.g. phone or email) we will request explicit consent for SMS communications separately and record your response in our systems.

If you have consented to receive text messages from Bernstein & Associates, you may receive messages related to the following:

  • Requests for Information
  • Status Updates
  • Appointment reminders
  • Follow-up messages
  • Other case-related questions or information

Examples

  • "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."
  • "Hi [Name], did you have a chance to find that hospital bill we talked about last week? Reply STOP to opt out of SMS messaging at any time."
  • "Hi [Name], my name is [Name] and I'll be your Case Manager. When would be a good time for us to discuss next steps on your case? Reply STOP to opt out of SMS messaging at any time."

Message frequency may vary depending on the type of communication. Typically SMS frequency is very low, but at times when a conversation is active, frequency will be higher. For example, you may receive up to 100 SMS messages per week if your case team has questions or important information to relay.

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

You may opt-in to receive SMS messages from Bernstein & Associates in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

If you are experiencing any issues, you can reply with the keyword HELP, or you can get help directly from us by emailing info@edbernstein.com or calling (702) 240-0000.

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary

Information Use

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Security

We take measures to protect the information submitted to us, both during transmission and once we receive it. We do not ask you to supply any credit card data or social security number via our website, and any personal health information you do supply is voluntary. You do not need to give details. We also protect your sensitive information offline. No-one is given access to it except employees who need it to contact you or set up your file.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will never share, trade, or otherwise sell your personal information such as Phone numbers and SMS consent to third parties under any circumstances.

We will disclose personal information and/or an IP address when required by law or in the good-faith belief that such action is necessary to:

  • Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
  • Protect and defend the rights or property of our website and related properties
  • Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our website or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion boards, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

By using this website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone or via mail at Edward M. Bernstein & Associates, ATTN: Privacy Officer, 500 S. 4th St., Las Vegas, NV 89101.